For Professionals

The Who, What, Where, When, Why, and How

of Help in the Home


WHO we provide support to:

Adults 18+ who’s diagnosis include but are not limited to:

  • Bi-polar Disorder
  • Depression
  • Anxiety Disorders
  • Schizophrenia
  • Dual Diagnosis
  • Borderline Personality Disorder
  • Pervasive Developmental Disorder
  • Autism Spectrum Disorder
  • Co-Occurring Substance Use Disorder


We think it’s helpful to understand what we ARE NOT in order to better understand what we ARE.

What we ARE NOT:

  • Treatment
  • A group home
  • An assisted living
  • A psychiatric residential rehab

What we ARE:

  • Support
  • HOME 
  • Harbingers of JOY!
  • Lots, and Lots, AND LOTS of HEART!

Our services are defined as the Supported Living Community (SLC) and Individual Support Services (ISS). We support clients in their home whether that’s in our Supported Living Community or outside it in the Greater Metro DC area. As a result of providing services in community members’ homes they become family.

Supported Living Community (SLC)

  • An inclusive and welcoming environment, it’s HOME!
  • Various levels of support up to 24 hours a day
  • Typically a long-term living situation
  • Transitional options based on availability
  • Easy access to public transportation 
  • All private rooms
  • Medication monitoring
  • Meals 
  • Community pool access

Individual Support Services (ISS)

  • One-on-one care coordination 
  • Collaboration with families and treatment teams 
  • Ensure clients receive necessary community supports
  • Teach clients
  • Daily living and self-care skills
  • Money management
  • Positive social interactions


Help in the Home serves the greater Metropolitan Washington, D.C. area from Baltimore, MD to Northern, VA. Our Supported Living Community is located in Rockville, MD in a serene neighborhood with easy access to parks and public transportation. It consists of 6 townhouses, all with private rooms and can accommodate up to 19 residents.

founders photo professionals page

More About Help in the Home


Our co-owners Stacy Derrick and Rayetta Micheal founded Help in the Home in 2008. Our Supported Living Community operates 24/7. Individual support services happen Monday-Friday between 9am-5pm.


Help in the Home was created because we recognized a missing piece in the care of residents in group homes and psychiatric rehabilitation programs. Families were outsourcing parts of their loved ones’ care to agencies lacking mental health expertise and not providing the level of support they deserved.

We offer relief for parents by stepping in to take on many of the tasks and responsibilities they have been carrying for years. We educate caregivers on the best ways to regain positive interactions that are not centered around the mental illness – and so much more.

For providers we offer a team approach to their client’s care. We support the execution of plans that need to be put into place for the wellbeing of their clients. That can look like supporting clients through a medication change (psychiatric or otherwise), putting a behavior plan into place and helping to monitor a client’s progress, supporting a client in applying for meaningful work, helping a client with a psychotic disorder through cancer treatment or ANYTHING that can happen throughout a person’s life span. We support PEOPLE with severe mental illness and pervasive developmental disorders.

Community Managers Professionals Page


Our staff consists of Community Specialists and Care Coordinators.

Community Specialists are responsible for daily support of the clients. This includes:

  • Managing all client activities
  • Handles any crisis or emergency situation and contacts supervisor with questions or concerns (complete incident report following event)
  • Responsible for completing daily/weekly checklist for client
  • Demonstrates a supportive, patient and instructive approach when assisting clients
  • Establishing and maintaining close collaboration with each client’s support teams, and families.
  • Implementing a daily program for clients in the supported living community that focuses on health & nutrition.
  • Doing house checks during waking hours for clients.
  • Housekeeping duties- Support clients in maintaining cleanliness of their homes (this might mean doing it for them)
  • Monitor clients chores and schedules
  • Cleaning Refrigerator and freezer weekly
  • Completing grocery list and shopping
  • Prepare and serve breakfast, lunch and dinner

Our Care Coordinators have a Master’s Degree in a mental health related field and a minimum of two years of experience, or Bachelor’s Degree in a mental health field with a minimum of five years of mental health related experience. Their role is to develop service plans and coordinate the care of clients to achieve their identified goals.  This includes but it not limited to:

  • Providing services to clients in their own home on a 1:1 basis as well as in a group or community setting.   
  • Making ongoing clinical decisions for assigned clients in collaboration with treatment team and owners:   
  • Establish and maintain close collaboration with interdisciplinary treatment teams, outside agencies, and families
  • Follow the service plan for ongoing reporting to team
  • Provide crisis intervention and problem solving for clients as needed.
  • Coordinates admission and discharge of clients to and from local hospitals.
  • Leads treatment planning for clients
  • Arranges and leads family meetings
  • Arranges meetings with outside treatment teams
  • Oversees discharge/aftercare planning
  • Coordinates the medical care of assigned clients:  
  • Oversees the scheduling and follow-up of all medical appointments
  • Ensures medications and their adjustments are coordinated with the pharmacy and received by the client.
  • Ensures the encouragement of annual physicals and other preventative screening and care that is recommended by the primary care physician.
  • Ensures the encouragement of obtaining dental care
  • Supervises medication audits

How To Work With Us

  1. Start by calling Rayetta Michael, MA at (866) 967-9994.
  2. If Help in the Home feels like we’re the right fit we will provide a free phone consultation to the potential client and/or family.
  3. You, the client and/or family complete an application and pay for a needs assessment.
  4. A face to face interview is conducted with the potential client.
  5. A proposal of services will be sent to the client and/or family member